Why do I get an error stating, "there is not enough cache space" when I try to
scan or import?
This error will generally appear when the disk is full or the cache path has not been properly set.
Why am I getting Documentum errors when I try to index?
These errors generally occur when the Docbase within Documentum is not available.
How do I split my document?
From the menu bar a user can select the option to run Document Separation. Be certain to test the OCR zone, set within the separation page, to ensure detection is functioning properly.
Why is the "h" I OCR appearing as a "b" in the index field?
OCR varies based on the quality of the scanned image, font sizes and font styles. Documents containing simple fonts such as Arial will OCR with greater accuracy than Times New Roman.